FREQUENTLY ASKED QUESTIONS

We are currently a mobile-based service based in the Perth metro area. Our service offers supports in your child's natural environment such as home and school, or via telehealth. Our clinicians base their day around participants in a similar location, to reduce overall travel charges. We are looking to offer clinic based services in the near future. Please also see 'what locations do you service' for additional information about where we currently go.

Functional Therapy clinicians service a range of different locations in the Perth metro and surrounds. We see clients as South as Mandurah, and as North as Yanchep and offer telehealth services Australia wide. Contact us for more information, regarding services available in / around your area.

If you need to cancel an appointment, we request 2 business days (48 hours) notice to avoid paying the full service fee. If you provide Functional Therapy Co less than 2 business days (48 hours) notice, you will be subject to 100% of the scheduled fee. This is due to the high demand of Occupational Therapy and Speech Pathology services, and this timeframe provides us with sufficient time to fill the cancelled spot with other billable work. If you cancel <48 hours notice and we have other billable work that we can complete for the participant such as a report, letter, or resource creation etc. then we will use the cancelled time to complete these tasks, however, it is important to note that as we are mobile-based, we may not have sufficient time to travel back to our office during the cancelled time to complete billable work.